Shipments and returns Costs : Your pack shipment Shipping Fees and Policies Shipping fees are calculated based on multiple different criteria's such as weight, size, insurance, destination, price and shipping method. To calculate your shipping fees, please add your items into your shopping cart, select your shipping method, proceed to checkout and you will be given your shipping fee prior to your order being placed. On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing your credit card. Due to price fluctuation on electronics www.bricoutensili.com can not always offer price protection on already shipped products. For orders shipping to Alaska, Hawaii And Puerto Rico please select two day air or overnight delivery, as these orders cannot be shipped via ground delivery. For orders shipping to P.O. boxes and APO’S please select the U.S.P.S. standard or priority as these orders cannot be shipped via FedEx or UPS. If you do not select an appropriate shipping method, your order will be adjusted accordingly to the proper shipping method and rate. Oversized products such as printers, scanners, DVD players, TV’s and VCR’s may be subject to additional shipping fee’s. www.bricoutensili.com will always make every attempt possible to deliver product (s) ordered on time. www.bricoutensili.com is not responsible for any delays that may be caused by affiliated shipping carriers. Home Electrical Tools bears no responsibility for delays as a result of: Weather storms, Employee Strikes or any other complications Caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only guaranteed from the date of shipment. Return Policy/Procedures : All returns are subject to a minimum restocking fee of 5% of the total transaction charge. Returns are processed in the order in which they are received. Return processing may take up to 7 business days from the time your return is received. If you have a return that needs to be handled in an expeditious manner please contact our customer service department and we will do our best to try and accommodate you. Returns that require a refund may take an additional 5-7 business days before a credit is applied to your charge card, PayPal, or Alertpay account. All returns must include all merchandise or services sold under the same order number and invoice. Please understand these orders are often sold as kit/ packages and we can not resell those items independently. We will therefore not accept partial order returns, regardless of the reason for return, unless specifically authorized by us in writing. If you have any further questions regarding the content of these shipping and returns policies please contact us directly a [email protected]. Right of return. Money-Back GuaranteeSales of products via the Internet are governed by Law Decree No. n. 206 - 06/09/2005, which regulates the subject of distance contracts, that is done outside of business premises.This legislation establishes the right of withdrawal, or the ability for the consumer to return the product purchased and the reimbursement of expenses incurred.This right is reserved to individuals (consumers), so it can not be exercised by legal persons and natural persons acting for purposes relating to their professional activity.To exercise the right of withdrawal must be sent within 10 working days from receipt of goods, items for which it intends to exercise this right. The costs of restitution of the product are totally at the charge of the customer.The right of withdrawal is lost if the returned product is not intact, that is:1) lack of the original2) absence of elements of the product (accessories, cables, instruction manuals etc.)3) damage to the product for reasons other than transportation4) Tampering (replacement, modifications and/or alterations.The indicated period of 10 days is counted from the date the order was received.Bricoutensili.com proceed with the transmission of the re-credit on the cost of goods shipped within 30 business days after shipment of goods by the customer and not before the receipt of goods.Bricoutensili.com consequently reject any Product not packed, as well as products for which there already have been fully paid by the customer the cost of restitution. Please note that the right of withdrawal is excluded, in this case, in the case of audio or video recordings, as well as software that has already been opened by the customer.The refund shall be made by bank transfer. In the event that the customer has received a credit, the transfer in question will be made for difference.The deadline for refund or replacement product is 30 days.In the option of repayment, Bricoutensili.com undertakes to reimburse the client the entire order within a maximum of 30 days:- By bank transfer if the withdrawal right is exercised within 10 days of receipt of the products;- The form of a voucher from the 11th to 30 th day following receipt of the products.The withdrawal right is exercised without penalty, except for the cost of return, which are charged to the customer.No package will be given directly to the delivery at our stores. Products must be returned to the address indicated on the return, follow the instructions.Bricoutensili.com takes care of the return of footwear, defective products and products delivered do not correspond to the order. In such cases, the demand recorded, a courier will contact the customer to make an appointment and go to the return of the products in question.Return of the productProducts will be accepted only undamaged and include accessories and manuals are returned in original packaging at the after-sales service.The shipping of the product shall be borne by customers.To send back one or more products, follow the instructions on the page with my account.

Shipping and Delivery Costs: Carrier rates, geographical area and brackets Carrier Rates: Zone - Italy Band from 0kg a 30kg 31kg a 40kg 41kg a 50kg 51kg a 60kg 61kg a 75kg 76kg a 100kg € 9,90 € 16,90 € 19,50 € 24,50 € 28,50 € 34,50Prices are tax included.- For payment in Cash + Add € 5.00 - (Choose Cash on delivery)