FAQ(Frequently Asked Questions - FAQ) Mail messageRegistrationShipping & ReturnsPaymentsOrders and reportsVarious- Registration- D) 'the first time I order, what should I do?- R) After clicking on a product, you enter the Product. Here's the button "Add to Cart" by clicking on the button, the product is placed in your shopping cart. After you have finished browsing the various categories of on-line catalog, you can go in your cart, change the quantity of products in order, remove or add others and proceed with the sending of 'order.- Q) Why should I register?- R) By registering you have some advantages.- Permanent Cart. The products you add to your shopping cart during a visit will also remain on subsequent visits until you decide to delete them.- Order History. You can see all the purchases made by you, print a summary of your order and check status.- Address Book. You can add addresses that you can use to ship your purchases directly to a person to whom you make a gift or to an address other than yours.Also if you are registered, when you come back to buy again each time you do not have all your data.- Shipping & Returns- D) what's that?- R) Delivery costs vary depending on the type of shipping chosen by the customer and include all ancillary costs (packaging, shipping, etc..). The amount is put clearly in evidence in the summary final order.- Q) How long does it take for delivery?- Q) How do I make the defective merchandise?Just read the terms and conditions or contact by sending an e-mail at: [email protected] to top- Payments- Q) What forms of payment available?- R) Forms of payment are as follows:- Cash (Cash only to the carrier - Max $ 1000)- Bank Transfer- Bank Draft (Policy)- PayPal (All Credit Cards and Rechargeable)Back to top- Orders and Notifications- Q) What is the procedure to place an order?- R) Choose products to purchase and click on "Add to Cart." The products will be placed in the cart. To complete your order click buy and run the steps confirmed from time to time, until the choice of method of payment. At the end you will receive an email summary of your order.- D) You can delete an order?- R) Simply contact us by e-mail at: [email protected] call: 0039 333.2783518 - 0039 338.6631160- Q) How can I get a written receipt of my order?- R) Once the order is submitted, you will see a confirmation page of the same. This page will serve as a receipt, and we recommend that you print directly from your computer.You will receive, however, immediately after the purchase, an e-mail notification containing the number of their purchase order.Back to top- Various- Q) What is "shopping"?- R) The cart is the virtual space in which the products enter the site during the visit. The cart will show you the products you have purchased including the subtotal of costs, so that at any time you can get an idea of the costs you are doing. You can at any time add, edit or remove products from your shopping cart.- Q) How can I see what is in my "cart"?With our system you will always be seen what they wish to purchase in the box on the right cart. Cart by clicking on the link will appear immediately detailed list of all products that until that moment did you decide to buy.- Q) How do I change the contents of my "shopping cart"?The shopping cart includes a few buttons to change the number of pieces entered for each product, you no longer want to delete products or to empty it completely.- Q) How do I quickly search for a product?By using the internal search engine to your site, or search for a more 'specific you can use the Advanced Search. To search just type the name of the desired product in a box in the upper right of every page of the site.Back to top Send us a message Message object: Text: